Cleo

When reaching out to our support team, it's really helpful to not only include a written description of the issue you're facing, but also a screenshot of the problem, a receipt from a purchase, or ...

Why do we need your User ID? Your User ID helps our support team access your account info quickly and even send gifts or rewards. So, it’s important to share it when needed!   How to find my User I...

Haven’t heard back from our support team yet? Don’t worry! Our team works through requests in the order they’re received, so they probably just haven’t gotten to yours yet.   When can I expect a re...

Booster CategoriesThere are three types of power-ups to help you in the game: Pre-level Boosters, In-game Boosters, and Helpers. Let’s take a look at what each one does!   🚀 Pre-Level Boosters Thes...

While playing, you might see a pop-up giving you the chance to invite a friend and earn 2,500 coins. 💰 Important: Your friend must be new to Solitaire Home Story for you to get the reward.   To m...

What are ice cards? Ice cards are cards covered in frost. To clear them, you’ll need to play two cards - one to melt the frost, and one to remove the card itself. They can be tricky, but don’t worr...

Play the game in your preferred language! Our game is available in 7 languages: English, German, Polish, Portuguese, French, Italian, and Spanish. Changing the language is quick and easy - just fol...

We know dealing with tech problems is no fun, but we’ve put together some tips to help you enjoy smoother gameplay! While they’re not a magic fix, following these steps can make a big difference. J...

Curious about which of your friends are playing the game? You can easily check on Facebook using your computer or laptop! Just follow these simple steps: Open Facebook Gaming: https://www.facebook...

Did you know you can add a shortcut to Solitaire Home Story right on your Android home screen? This little trick saves you time - you won't have to open Facebook and hunt down the game anymore. Ins...