Cleo

Need to update, add, or remove a payment option? No problem - just follow these simple steps: Click this link to open Facebook's Account Center: https://accountscenter.facebook.com/meta_pay_wallet...

You can easily check all your past purchases in Facebook's Account Center under "Orders and payments". Just follow this link: https://secure.facebook.com/facebook_pay/?referrer=accounts_center   On...

Having trouble purchasing in-game items? Here are a few easy steps to get things working again: Double-check your payment information.Make sure your payment details are correct and up-to-d...

If you’re missing items you bought, don’t worry! There could be a few reasons for this, including Facebook or game issues, or other technical hiccups. Just keep in mind that during busy times, it c...

We completely understand that there are times when you might need to request a refund for a purchase. Just so you know, we don’t handle the purchases directly, so you'll need to contact the platfor...

We understand how important collecting stars is to you, and it’s easy to feel concerned if you think you’re not receiving them. But don’t worry! There are a few reasons why stars might not be showi...

If your game crashes or freezes, don’t worry – it’s usually an easy fix with a few simple steps! Just choose your device or browser below for the right guide to help you out.   COMPUTER OR LAPTOP ...

There could be various reasons why your device overheats when playing the game. However, no matter the cause, the steps below might help maintain a good temperature. Click on your device's name for...

Sometimes, an ad might fail to load or freeze while playing. Fortunately, these issues are usually easy to fix with a few simple steps. Select your browser or device below for a step-by-step guide ...

It might happen that while you receive random game gifts through Messenger, they just can't be claimed. In such cases, the troubleshooting below might help. Click on your browser or device below to...